Supplier Relationship Manager

The Supplier Relationship Manager (SRM) position is responsible for leading a cross-functional team(s) to oversee various commercial manufacturing operations such as procurement, drug substance / API manufacturing, finished dose manufacturing, packaging, quality control testing, quality assurance and supply chain at our external Contract Manufacturing Organization(s). The role initiates, develops, and manages strategic supplier relationships in support of the External Manufacturing (ExM) organization in order to achieve Servier’s business objectives. This requires knowledge of each defined functional area both internally and externally.

Specific Responsibilities:

1.            CMO Relationship Management                              

• Interface with each CMO to address contractual obligations and all other routine issues/concerns involving the relationship
• Coordinate and assist in communications with key functions to address commercial manufacturing needs
• Assist CMO with problem resolution and continuous improvement programs to ensure process robustness, assessing corrective measures and the success of their outcome
• Coordinate routine Operational Review Meetings (ORM) / Joint Steering Committee (JSC) meetings with each CMO at defined frequencies

2.            Program Management                              

• Lead a cross-functional team(s) to oversee the day-to-day operations of the manufacturing, testing, batch release, and project implementation at our strategic partners
• Effectively communicate and coordinate all critical activities to ensure objectives are understood and met by all stakeholders
• Monitor operational performance across quality, cost, and delivery through the establishment of key performance indicators (KPIs), metrics, and reporting
• Actively monitor all risks and issues and proactively address bottlenecks through detailed communication and risk mitigation by interfacing with project teams and Servier management
• Address personnel and supply risks/contingencies both internally and externally

3.            Continuity of Supply

• Interface with Supply Chain on a regular basis to keep abreast of critical market needs and priorities
• Communicate with other functions as needed to address priorities and patient needs

Skills / Experience Required:

• Minimum 5 years in the pharmaceutical industry
• BS/MS in Scientific /Engineering field or >10 years of relevant experience
• Demonstrated project and program management capability
• Experience leading cross-functional, cross-continental teams
• Excellent interpersonal skills needed to work in a high-performance culture
• Proven utilization of risk management processes
• Ability to manage and resolve conflict
• Effective communication with ability to influence others at every level without direct authority
• Demonstrated tolerance for ambiguity and uncertainty
• Well versed in EU and global regions cGMP compliance
• Experience managing budgets and procurement processes including statements of work (SOW), purchase orders, and invoicing
• PMP Certification desirable
• Approximately 25% domestic and international travel is required to meet the needs of the business