Role Summary

As a part of the External Manufacturing organization, the Operations Project Manager is a core member of the Virtual Plant Team (VPT), which is comprised of Quality, MSAT, Procurement, and Supply Chain. This role will support the tactical, day-to-day operational aspects of the VPT in providing oversight to contract manufacturing organizations (CMOs). This position will oversee all stages of VPT priority projects, working with cross-functional global teams. The ideal candidate has a project management foundation and a passion for building and improving standard work processes and tools. and global teams. The ideal candidate has a project management foundation and a passion for building and improving standard work processes and tools.

Primary Responsibilities

1. Operations Management

•    Provide day-to-day operations to support to the VPT, ensuring appropriate oversight to one or more CMOs. 
•    Utilize, and in some cases create standard work processes and tools for all aspects of operations project management, including but not limited to:

• • • • • Meeting agendas, minutes, and action items
        • Visual dashboards related to performance, risks, project status, etc.
        • Creation and management of all required project plans (e.g. schedule, communication, stakeholder, risk identification/management, escalation, etc.)
        • Planning, executing, monitoring, controlling, and closing of priority projects
        • Monthly, Quarterly, and Yearly reporting 
        • VPT roadmap, VPT snapshot, batch tracker, exceptions and actions tracker, customer requests, scopes of work (SoW); and Operations Review Meeting (ORM) scheduling and preparation activities

2. Project Management

•    Serve as project manager for priority VPT projects (e.g. VPT specific scope related to tech transfers, technical process improvements, product or market launches, business process improvements, etc). 
•    Plan and execute projects/tasks as needed in alignment with Industry and External Manufacturing Business Excellence (e.g. Portfolio Management (PMO); Data, Digital and Information Systems (DDIS); and Operational Excellence (OpEx)). 
•    Support ad-hoc projects/tasks as needed for cross-functional ExM Organization.

3. Performance Management 

•    Support data collection and reporting of Key Performance Indicators (KPIs) using an established process and performance dashboard.
•    Facilitate the development and management of mitigation plans to improve performance, as needed.

4. Risk Management

•    Support data collection and reporting related to raw material and CMO risk assessments; help develop and manage the associated mitigation plans.
•    Support risk management related tasks/initiatives, as required.

5. Crisis Management

•    Assist in management of unexpected events by gathering information and determining the scope and impact of the crisis.
•    Support planning and implementation of a crisis management plan, including communicating with stakeholders, managing resources, and taking actions to mitigate the impact of the crisis.
•    Promote continuous improvement by analyzing the crisis and response to identify lessons learned and improve future crisis management efforts.

6. Operational Excellence

•    Apply a continuous improvement mindset to consistently seek ways to improve our business and ways of working. 
•    Apply systematic and structured approaches to enhance the efficiency and effectiveness of our business and ways of working; streamline operations to eliminate waste, reduce costs, and improve productivity.
•    Investigate, propose and implement new tools and/or software for documentation tracking, metrics, data management, etc.

Education and Required Skills

Skills and Education:

2. • Bachelor of Science in Scientific or Engineering field with a minimum of 5 years of relevant work experience

Demonstrated Skills:

2. • Project Leadership – ability to lead cross-functional teams through project lifecycle using a collaborative approach to build consensus
   • Influencing – using influencing skills and techniques to communicate with people at multiple levels within the company
   • Organization – managing multiple projects concurrently and having consistent approach to communication and project updates
   • Detail oriented – providing the right level of detail to the right audience
   • Demonstrating a responsible and accountable mindset
   • Focus on risk identification and mitigation management
   • Emphasis on continuous improvement and operational excellence
   • Demonstrates transparent and authentic working style
   • Excellent verbal and written communication skills, capable of adjusting communication style between tactical teams, strategic teams, and executive teams

Appreciated Skills:

2. • Project Management certification or equivalent course work
   • Experience with successful implementation and use of project management software/tools
   • Experience with data analytics and metrics reporting software/tools
   • Experience leading/working within cross-functional, cross-company, global teams
   • Experience in a regulated industry (Manufacturing, Pharmaceutical, FMCG)
     
     

Other Relevant Information:

• • Position is fully remote 
  • Approximately 10% domestic and international travel required is required to meet the needs of the business