About Servier

Servier in the U.S. is a Boston-based, commercial-stage biopharmaceutical company launched by Servier Group in 2018. As a privately held organization, Servier is uniquely positioned to advance cutting-edge science, tackle underserved therapeutic areas, and make patients the focus of every strategic decision.

Role Summary

As a part of the External Manufacturing organization, the Operations Project Manager is a core member of the Virtual Plant Team (VPT), which is comprised of Quality, MSAT, Procurement, and Supply Chain. This role will support the tactical, day-to-day operational aspects of the VPT in providing oversight to contract manufacturing organizations (CMOs). This position will oversee all stages of VPT priority projects, working with cross-functional global teams. The ideal candidate has a project management foundation and a passion for building and improving standard work processes and tools.

Primary Responsibilities 

1. Operations Management

• • Provide day-to-day operations support to the VPT, ensuring appropriate oversight to one or more CMOs.
  • Utilize, and in some cases create standard work processes and tools for all aspects of operations project management, including but not limited to:
  • Meeting agendas, minutes, and action items
  • Visual dashboards related to performance, risks, project status, etc.
  • Creation and management of all required project plans (e.g. schedule, communication, stakeholder, risk identification/management, escalation, etc.)
  • Planning, executing, monitoring, controlling, and closing of priority projects
  • Monthly, Quarterly, and Yearly reporting
  • VPT roadmap, VPT snapshot, batch tracker, exceptions and actions tracker, customer requests, scopes of work (SoW); and Operations Review Meeting (ORM) scheduling and preparation activities

2. Project Management
   • Serve as project manager for priority VPT projects (e.g. VPT specific scope related to tech transfers, technical process improvements, product or market launches, business process improvements, etc).
   • Plan and execute projects/tasks as needed in alignment with Industry and External Manufacturing Business Excellence (e.g. Portfolio Management (PMO); Data, Digital and Information Systems (DDIS); and Operational Excellence (OpEx)).
   • Support ad-hoc projects/tasks as needed for cross-functional ExM Organization.

3. Performance Management

2. • Support data collection and reporting of Key Performance Indicators (KPIs) using an established process and performance dashboard.
   • Facilitate the development and management of mitigation plans to improve performance, as needed.

4. Risk Management

3. • Support data collection and reporting related to raw material and CMO risk assessments; help develop and manage the associated mitigation plans.
   • Support risk management related tasks/initiatives, as required.

5. Crisis Management

4. • Assist in management of unexpected events by gathering information and determining the scope and impact of the crisis.
   • Support planning and implementation of a crisis management plan, including communicating with stakeholders, managing resources, and taking actions to mitigate the impact of the crisis.
   • Promote continuous improvement by analyzing the crisis and response to identify lessons learned and improve future crisis management efforts.

6. Operational Excellence

5. • Apply a continuous improvement mindset to consistently seek ways to improve our business and ways of working.
   • Apply systematic and structured approaches to enhance the efficiency and effectiveness of our business and ways of working; streamline operations to eliminate waste, reduce costs, and improve productivity.
   • Investigate, propose and implement new tools and/or software for documentation tracking, metrics, data management, etc.

Education and Required Skills

Skills and Education:

6. • Bachelor of Science in Scientific or Engineering field with a minimum of 5 years of relevant work experience

Demonstrated Skills:

7. • Project Leadership – ability to lead cross-functional teams through project lifecycle using a collaborative approach to build consensus
   • Influencing – using influencing skills and techniques to communicate with people at multiple levels within the company
   • Organization – managing multiple projects concurrently and having consistent approach to communication and project updates
   • Detail oriented – providing the right level of detail to the right audience
   • Demonstrating a responsible and accountable mindset
   • Focus on risk identification and mitigation management
   • Emphasis on continuous improvement and operational excellence
   • Demonstrates transparent and authentic working style
   • Excellent verbal and written communication skills, capable of adjusting communication style between tactical teams, strategic teams, and executive teams

Appreciated Skills:

8. • Project Management certification or equivalent course work
   • Lean/Six Sigma certification or equivalent course work
   • Experience with successful implementation and use of project management software/tools
   • Experience with data analytics and metrics reporting software/tools
   • Experience leading/working within cross-functional, cross-company, global teams
   • Experience in a regulated industry (Manufacturing, Pharmaceutical, FMCG)
     
     

Other Relevant Information:

9. • Position is Boston or US based remote
   • Approximately 10% domestic and international travel required is required to meet the needs of the business

Servier’s Commitment

Servier is committed to modeling diversity, equity, and inclusion within the industry. We are dedicated to fostering an environment that maintains equitable treatment for all and we welcome applicants who are passionate, committed, and innovative individuals. We encourage candidates to apply to our open roles as we are always willing to consider experiences and skills beyond what is listed in the job description.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary Range

The salary range for this role is $132,000-$152,000. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employees in this position are also eligible for Short-Term and Long-Term incentive programs. Servier also offers a competitive and comprehensive benefits package that includes benefits such as medical, dental, vision, flexible time off (Servier provides unlimited sick time and flex time, and does not accrue time off), 401(k), life and disability insurance, recognition programs among other great benefits (all benefits are subject to eligibility requirements).