Sales Operation Manager
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Title job description:
Work with the headquarters MKT, Medical, Training and Support departments to coordinate and manage the promotion activities implemented by each of the three regions (Solid Tumor, Hematology and Brain Tumor) to ensure that they proceed smoothly and achieve company goals.
Job Summary:
Coordinate schedules and content with head office staff for meetings hosted by the sales department.
- Coordinate meeting dates for RMM, sales department meetings, etc., and collect agendas to be discussed and shared at meetings, and coordinate presenters, content, and presentation times from each department at headquarters and in the field.
- Regarding the content of various meetings, I receive agenda requests from regional managers, select the topics that I consider important, and coordinate with the head of sales to have them as chair discussed at the meetings.
Support for the penetration of sales department measures into the field
- Understand the analysis results of the analysis of activity performance and sales performance of MR by the Business Excellence Department.
Analyses points that need improvement in operation based on the strategic plan execution rate and plan progress rate in each region, and let RM will be advice to improve the regional plan.
- Provide advice on the content of the seminar's plans created by RM & MR and attend interviews with doctors in the field upon request to discuss the content of the presentations and discussion parts.
- Cooperate with sales head and then communicate with Business excellence & MKT about regional sales target of half year plans for each product and provides appropriate sales target to each reagion (product plans, etc.).
Work together with the training team to improve MR skills (MVP practical support)
- Co-visit with MRs to target hospitals to check whether operations are being carried out in line with the sales department strategy and report back MR’s behavior to the RM. Contribute to human resource development by providing advice to enable MRs to implement DTL with an awareness of the points for improvement set by the RM.
- In cooperation with the training/MKT team, to co-make and create the content for product training and skill training at cycle meetings.
Work with HR, general affairs, and IT to create an environment in which MR activities can proceed smoothly.
- Support o MR’s activities by acting as a liaison for HR, general affairs, and IT-related questions from MRs to the head office.
In Educational level:
- Graduate university. (Has bachelor’s degree)
Knowledge / Experience:
- More than 3years experience in sales or MKT function of pharmaceutical company in Oncology field
- Experience in SFE (or MR skills training experience) is preferred
- Practical experience as a pharmaceutical sales manager is favorable.
- Able to identify problems in important issues, work on problem-solving, and propose strategic solutions tailored to the characteristics of each region.
- Experience in participating in some internal projects for improving sales force skill or tasks.
Knowledge / Experience:
- Strong teamwork and interpersonal skills
- Cross functional communication skills
- Superior oral and written communications skills, ability to present complex issues in a simple manner.
- Business level English
Whatever your area of expertise, your work within the Servier Group helps advance therapeutic progress for the benefit of patients. You will be part of teams recognized for their scientific excellence and reach your full potential in a professional environment that encourages you to develop yourself. Tailor-made onboarding journeys, mobility opportunities, quality trainings, responsible management, team spirit... All this and more in a workplace focused on your well-being.
At Servier, we are committed to therapeutic progress to serve patient needs. We put the diversity of our employees as a source of richness for the fulfillment of this vocation.