Apply now »
Date posted:  Jul 8, 2025
City:  Seoul
Country/Region:  KR
Type of Contract:  Full-time Employment / Unlimited
Job Requisition ID:  9262

Patient Affairs Specialist

 

[Summary]


 Develop and execute Patient Organization (PO) strategies within Medical Affairs department aligned with country medical strategy and global patient affairs direction.

  • Coordinates and facilitates long term collaboration between patients and various departments to consider the point of view of patients in their activities
  • Contributes to cultivation of patient centric mindset & culture across the business

 

 

[Job Responsibilities]

 

1. Engage and collaborate with Patient Organizations

  • Assume “de facto” the role of Local Patient Affairs Referent (LPAR)
  • Identify and engage with patients and patient organizations in relevant therapeutic area(s) to understand the unmet needs and gaps in treatment or service provided
  • Identify and initiate contact with patient groups in relevant therapeutic area(s) to explore collaboration opportunities
  • Represent the company and patients’ interest in collaborative work with patient groups and build long-term partnership with those whom we share common visions

 

2. Contribute to local, regional and global patient affairs efforts

  • Work closely with Regional and Global Patient Affairs to implement regional and global patient affairs strategies as relevant
  • Represent your country on the Servier Patient Advocacy & Relations Community (SPARC) meetings, initiatives, and working groups as relevant
  • Plan and operationalize local activities for Servier Patient Week each year
  • Support local Patient Preference data generation related activities
  • Provide patient insights and unmet needs to the franchise team for campaign & material development and local patient support programs
  • To help develop patient journey and identify pain points in key therapeutic areas
  • Seeks opportunities to integrate digital solutions
  • Stay up to date with patient engagement tools, resources and solutions provided by global patient affairs and the SPARC

 

3. Foster Patient Centric mindset and culture “ working for and with patients" across the business

  • Work closely with cross-functional team to develop internal communication strategies
  • Lead internal events to improve awareness of lived experience with diseases

 

4. Cross-functional collaboration

  • Work with Market Access & External Affiars to provide patient insights on medical assessment for relevant therapeutic area
  • Work with ICTR to advocate for patient access to clinical studies locally as relevant

 

5. Compliance

  • Ensure all activities are compliant with applicable Servier Policies, SOPs and local rules, regulations, industry standards and codes of conduct.

 

 

[Requirements]

 

- Degree in life science related discipline, especially Nursing or Medicine is preferred

- Professional experience of patient engagement and/or education in Public Health or Public Affairs is preferred

- Minimum 3 years of experience in pharmaceutical industry or relevant field or societies (e.g. Patient associations, Hospitals, CROs, Media, Policy related academic groups, etc.)

- Advanced understanding of pharmaceutical industry, Korean healthcare system and relevant regulations, policy shaping processes and relevant key stakeholders

- Fluent in Korean (must) and professional proficiency in English, both written and spoken 

- Excellence in communication and negotiation skills

- Strategic thinking, ownership and problem solving mindset

 

 

 

 

Apply now »