Patient Affairs Specialist
[Summary]
Develop and execute Patient Organization (PO) strategies within Medical Affairs department aligned with country medical strategy and global patient affairs direction.
- Coordinates and facilitates long term collaboration between patients and various departments to consider the point of view of patients in their activities
- Contributes to cultivation of patient centric mindset & culture across the business
[Job Responsibilities]
1. Engage and collaborate with Patient Organizations
- Assume “de facto” the role of Local Patient Affairs Referent (LPAR)
- Identify and engage with patients and patient organizations in relevant therapeutic area(s) to understand the unmet needs and gaps in treatment or service provided
- Identify and initiate contact with patient groups in relevant therapeutic area(s) to explore collaboration opportunities
- Represent the company and patients’ interest in collaborative work with patient groups and build long-term partnership with those whom we share common visions
2. Contribute to local, regional and global patient affairs efforts
- Work closely with Regional and Global Patient Affairs to implement regional and global patient affairs strategies as relevant
- Represent your country on the Servier Patient Advocacy & Relations Community (SPARC) meetings, initiatives, and working groups as relevant
- Plan and operationalize local activities for Servier Patient Week each year
- Support local Patient Preference data generation related activities
- Provide patient insights and unmet needs to the franchise team for campaign & material development and local patient support programs
- To help develop patient journey and identify pain points in key therapeutic areas
- Seeks opportunities to integrate digital solutions
- Stay up to date with patient engagement tools, resources and solutions provided by global patient affairs and the SPARC
3. Foster Patient Centric mindset and culture “ working for and with patients" across the business
- Work closely with cross-functional team to develop internal communication strategies
- Lead internal events to improve awareness of lived experience with diseases
4. Cross-functional collaboration
- Work with Market Access & External Affiars to provide patient insights on medical assessment for relevant therapeutic area
- Work with ICTR to advocate for patient access to clinical studies locally as relevant
5. Compliance
- Ensure all activities are compliant with applicable Servier Policies, SOPs and local rules, regulations, industry standards and codes of conduct.
[Requirements]
- Degree in life science related discipline, especially Nursing or Medicine is preferred
- Professional experience of patient engagement and/or education in Public Health or Public Affairs is preferred
- Minimum 3 years of experience in pharmaceutical industry or relevant field or societies (e.g. Patient associations, Hospitals, CROs, Media, Policy related academic groups, etc.)
- Advanced understanding of pharmaceutical industry, Korean healthcare system and relevant regulations, policy shaping processes and relevant key stakeholders
- Fluent in Korean (must) and professional proficiency in English, both written and spoken
- Excellence in communication and negotiation skills
- Strategic thinking, ownership and problem solving mindset