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Date posted:  Nov 30, 2024
City:  Petaling Jaya
Country/Region:  MY
Type of Contract:  Unlimited contract
Job Requisition ID:  6798

Commercial Support Specialist

Servier Malaysia is seeking individuals who have strong drive for results, passion for excellence and with high regard for honesty and integrity.

You will be play a key role in support the commerical operation department to achieve its goal and vision by effectively supporting its operations, by providing comprehensive administrative, clerical support and insights. 

 

 

 

Responsibilities include:

 

1. Sales Enquiry and Order Processing

  • Handle sales and pricing enquiry
  • Preparing quotation and tender request in line with company pricing strategies
  • Processing orders received through relevant processs and submitting to the distributor
  • Monitor order status and ensure timely delivery
  • Communicate order confirmations, shipment details, and any changes or delays to customers and the sales team

 

2. Sales Support

  • Provide comprehensive administrative support to the sales force, including preparing sales documents and reports
  • Manage the sales team’s schedules, arrange meetings, and handle travel arrangements as needed
  • Preparation of information (Sales targets, Targeted calls, etc.) into relevant formats to be uploaded into BI format

 

3. Record Keeping and Data Management

  • Maintain accurate and organized records of all sales orders, sample order form, pricing request, tender documents and  related documentation
  • Update relevant tracking and tender forms

 

4. Coordination with Stakeholders (internal and external)

  • Liaise with tendering agents , customers and distributor on pricing, quotation, stock status and relevant sales related information
  • Tender coordination with sales, regulatory , finance and SFE
  • Work closely with the sales and finance team to ensure SF claims compilation and submission according to the claims requirement

 

 

 

Desired Skills, Experience and Requirements:

 

  • Bachelor’s degree/ diploma  in related field
  • Proven experience in a secretarial or administrative role, preferably with a focus on sales support and order entry
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Knowledge in Power BI and/ or Veeva is an added advantage
  • Excellent communication skill, both verbal and written
  • Strong attention to detail and accuracy, particularly in data entry and document preparation
  • Ability to multitask and priotize effectively in fast-paced environment
  • Customer-oriented mindset with a focus on delivering high-quality service
  • Ability to work independently and as part of a team

 

 

 

 

 

Whatever your area of expertise, your work within the Servier Group helps advance therapeutic progress for the benefit of patients. You will be part of teams recognised for their scientific excellence and reach your full potential in a professional environment that encourages you to develop yourself. Tailor-made onboarding journeys, mobility opportunities, quality trainings, responsible management, team spirit. All this and more in a workplace focused on your well-being.

 

At Servier, we are committed to therapeutic progress to serve patient needs. We put the diversity of our employees as a source of richness for the fulfillment of this vocation.

Apply now »