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Date posted:  Apr 17, 2025
City:  Jeddah
Country/Region:  SA
Type of Contract:  Full-time Employment / Unlimited
Job Requisition ID:  8717

Territory Hospital Coordinator - Jeddah KSA

Servier is a global pharmaceutical group governed by a Foundation. With a strong international presence in 150 countries and total revenue of 4.7 billion euros in 2021, Servier employs 21,800 people worldwide. Servier is an independent group that invests over 20% of its brand-name revenue in Research and Development every year. To accelerate therapeutic innovation for the benefit of patients, the Group is committed to open and collaborative innovation with academic partners, pharmaceutical groups, and biotech companies.

It also integrates the patient's voice at the heart of its activities. A leader in cardiology, the ambition of the Servier Group is to become a renowned and innovative player in oncology. Its growth is based on a sustained commitment to cardiovascular and metabolic diseases, oncology, neuroscience, and immuno-inflammatory diseases. To promote access to healthcare for all, the Servier Group also offers a range of quality generic drugs covering most pathologies.​

➢ The Territory Hospital coordinator will build and maintain strong partnerships with Therapeutic Area Experts and Healthcare Professionals to support product enlistment and market presence, ensuring a smooth listing process.

➢ Plan and execute product events while managing stock levels, tracking, and providing monthly forecasts, ensuring alignment with company goals.

➢ Report on market intelligence, sales trends, and other activities, while maintaining compliance with company policies.

 

Role Responsibilities

  • Establish and maintain strong relationships and partnerships with selected TAE’s/HCP’s.
  • Regularly help in engaging TAE’s in National meetings, symposium, designed workshops from marketing/Medical teams.
  • Update the doctor list and team target for key accounts on a quarterly basis.
  • Lynx ambassador, depending on the team's situation and needs
  • Manage the enlisting of products in assigned accounts (as defined by the RSM). - This includes supporting accounts with necessary documents, answering inquiries, facilitating, and accelerating listing process.
  • Create Monthly Report for newly launched products to track product availability, monthly consumption and closing stock.
  • Help in developing comprehensive event plans, in collaboration with CFT’s.
  • while ensure all activities comply with company policies and SFDA regulations and conduct post event evaluations to gather feedback.
  • Collaborate with the commercial excellence team to identify selected accounts for regular visits and follow-ups (if needed), aiming to improve sales performance and enhance Servier approach to those selected accounts.
  • Provide the sales team and concerned departments with account insights, sales trend, and market dynamism. 
  • Explore new accounts and business opportunities while reassessing the potentiality of current visited accounts
  • Develop comprehensive strategic plans tailored to each key account to enhance collaboration and partnership, aligning with business objectives and strategic goals.
  • Support in implementing company initiatives such as digital and omnichannel campaigns, pharmacy campaigns, preparation of promotional campaigns, involved in testing campaign and conducting market surveys on the related product.

 

Role Requirements

Educational qualifications:

  • Bachelor’s degree in pharmacy.
  • Certificate in key account management is an advantage

Relevant Experience

  • Minimum of 2 years/+ of total experience in pharmaceutical sales.

Skills & personal characteristics:

  • Communication: Effective verbal and written communication.
  • Interpersonal Skills: Building and maintaining relationships.
  • Organization: Keeping tracking multi projects, timelines.
  • Problem-solving: Addressing challenges that may arise.
  • Strategic Planning: Develop long term strategies for account growth.
  • Customer Segmentation: Identify and prioritize high profitable accounts.
  • Cross-Functional Collaboration: Work with internal teams to meet business needs.
  • Presentation Skills: Deliver clear and persuasive presentations.
  • Negotiation: Skill in negotiating and conflict resolution
  • Compliance Knowledge: Understanding compliance aspects.
  • Reporting: creating reports that highlight account performance and market insights

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