Key Account Manager, Oncology - Egypt

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Job Purpose

• The Oncology Key Account Manager is responsible for strategic account management and value-based engagement with key oncology stakeholders across assigned institutions.
• The role drives sustainable business growth by shaping account strategies, enabling optimal patient access, supporting adoption, and delivering compliant, high-quality customer engagement aligned with Servier’s oncology mission.
• The Oncology KAM operates as a strategic field leader, acting as the primary interface between Servier and key oncology accounts (governmental, private, and academic), and works in close partnership with Medical, Market Access, Marketing, and Supply Chain to deliver integrated account plans.

Principle accountabilities

Strong, long-term partnerships with priority oncology institutions:

• Develop and execute customized Key Account Plans (KAPs) based on account segmentation, patient journey analysis, and stakeholder mapping.
• Build trusted relationships with oncologists, hematologists, pharmacists, administrators, and decision-makers.
• Identify access barriers and co-create solutions in collaboration with internal cross-functional teams.
• Act as the single point of accountability for assigned accounts.

Achievement of sales, access, commercial and performance objectives:

• Deliver agreed sales targets, forecasts, and KPIs in line with brand strategy.
• Execute promotional activities within approved budgets and compliance frameworks.
• Monitor performance vs. plan and proactively adjust tactics.
• Ensure accurate and timely reporting through CRM systems (e.g., Lynx).

High-quality, compliant, and differentiated customer interactions:

• Deliver high-impact scientific discussions and educational presentations.
• Support disease-area education, diagnostic awareness, and patient pathway optimization.
• Gather actionable insights on clinical practice, competition, and unmet needs.
• Maintain deep knowledge of products, data, guidelines, and competitive landscape

Integrated execution and strong field-to-strategy feedback loop

• Work closely with Medical, Market Access, and Marketing to support launches and lifecycle strategies.
• Provide structured field insights to inform brand planning and strategy refinement.
• Support onboarding, training, and capability-building initiatives when required.

Role Requirements

Skills & knowledge:

Educational qualifications: Pharmacist, Medical, or a qualified health care professional.

Relevant Experience: Minimum 2 years of oncology field experience in Egypt

• Proven exposure to key account management and complex healthcare environments.
• Experience in precision medicine is preferred

Skills & personal characteristics:

• Strong strategic thinking and execution discipline
• Excellent interpersonal, communication, and presentation skills
• High scientific credibility and ability to simplify complex data
• Self-driven, accountable, and able to work autonomously
• Strong time management and prioritization capabilities
• Flexible to travel across Egypt

Whatever your area of expertise, your work within the Servier Group helps advance therapeutic progress for the benefit of patients. You will be part of teams recognized for their scientific excellence and reach your full potential in a professional environment that encourages you to develop yourself. Tailor-made onboarding journeys, mobility opportunities, quality trainings, responsible management, team spirit... All this and more in a workplace focused on your well-being.

At Servier, we are committed to therapeutic progress to serve patient needs. We put the diversity of our employees as a source of richness for the fulfillment of this vocation.