Director, Medical Learning and Capabilities

About Servier

Servier in the U.S. is a Boston-based, commercial-stage biopharmaceutical company launched by Servier Group in 2018. As a privately held organization, Servier is uniquely positioned to advance cutting-edge science, tackle underserved therapeutic areas and make patients the focus of every strategic decision. 

Role Summary

The Director, Medical Learning and Capabilities is responsible for developing and implementing the Medical Affairs training strategy, including onboarding, therapeutic area knowledge, compliance, quality, and operational topics. This role involves creating a scientific training curriculum, developing educational materials, and conducting training sessions. The Director collaborates with Medical Operations, Medical Directors, Field Medical leads, Scientific Communications, and R&D to meet the evolving training needs. Additionally, the Director provides regular training on new evidence from clinical trials and scientific literature and coordinates with Commercial training to ensure consistent and compliant messaging. Effective matrix and direct report management are essential in this role.

Primary Responsibilities

Training Strategy and Planning:

• Develop a strategic and proactive training plan for the Medical Affairs department and field medical team, including an onboarding plan and continued education.
• Strategically plan, develop, and conduct training for new Medical Science Liaisons (MSLs) in each therapeutic area, with an initial focus on AML, ALL, cholangiocarcinoma, and glioma.
• Play an active role in the development of the vision, strategic and tactical plans, and resource allocation for the Medical Affairs organization, working with the Senior Director of Medical Operations and peers to establish and align annual and long-range plans, goals, and objectives.
• Leverage global training resources to enhance the training programs and ensure consistency where applicable with Global Medical Patient Affairs (GMPA)

Training Execution and Maintenance:

• Collaborate closely with field medical leads to provide direction and feedback to new MSLs regarding their preparation to engage healthcare professionals (HCPs).
• Maintain accurate and updated trainings by incorporating new trial data and updated information on disease states, testing, and therapeutic options.
• Provide regular trainings to the entire Medical Affairs organization on new developments related to Servier’s pipeline, including new data from clinical trials and relevant external publications.
• Ensure adequate and compliant training on medical content across the organization.
• Maintain the Medical Affairs SharePoint training site, including a digital learning platform and the training resources libraries.

Expertise and Evaluation:

• Maintain clinical, scientific, and technical expertise in relevant therapeutic and disease state areas.
• Apply objective and subjective KPIs to measure progress towards strategic goals and adjust strategies as needed.
• Regularly evaluate the success of the training program with medical leadership and adapt the curriculum and delivery methods to maximize team learning.

Congresses and Meetings:

• Lead training sessions related to key congresses on data releases and booth content and coordinate Medical pre- and post-briefs to ensure a successful medical presence at key congresses.
• Lead coordination of quarterly Medical Affairs meetings and organize training curriculum.

Education and Required Skills

• An advanced degree such as an MD, PharmD, Ph.D. in life sciences, or equivalent experience. Healthcare professionals with significant clinical experience will also be considered.
• 7+ years of pharmaceutical industry experience in Medical, Clinical Development, or other relevant areas, including scientific knowledge in Oncology and Oncology therapeutic products.
• Formal training as an educator and experience as an MSL and Medical trainer required.
• Strong leadership and collaboration skills, with the ability to work autonomously and effectively in a fast-paced, complex, matrix environment.
• Excellent communication skills, including a proven ability to analyze and present scientific information with confidence and clarity.
• Strong meeting facilitation skills that maximize in-person and virtual instruction and learning opportunities.
• Experience implementing adult learning principles to effectively educate adults with different backgrounds and learning styles.
• Understanding of, and experience with, the legal, regulatory, and compliance framework applicable to interactions with HCPs, payers, patient advocacy, and other business partners.
• Strong project management and organizational skills with the ability to manage multiple projects simultaneously.
• Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel, Project).

Travel and Location

• Boston Based, Hybrid Role
• 15-20% Travel

Servier’s Commitment

Servier is committed to modeling diversity, equity, and inclusion within the industry. We are dedicated to fostering an environment that maintains equitable treatment for all and we welcome applicants who are passionate, committed, and innovative individuals. We encourage candidates to apply to our open roles as we are always willing to consider experiences and skills beyond what is listed in the job description.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.