About Servier

With commercial stage products and a promising pipeline, we are a US-based affiliate of Servier Group, a unique global organization headquartered in France. Operating in more than 150 countries and governed by a non-profit foundation, we have multiple medicines approved in oncology, & other disease states globally. Additionally, we have accelerated our investments with an ambition to further establish ourselves as innovators in the Oncology space. Over half of our research and development efforts are specifically focused on delivering significant advances in targeted therapies to treat patient communities with unmet needs.  At Servier, you will join a highly skilled team dedicated to bringing the promise of tomorrow to the patients we serve.  

Role Summary
The Associate Director, Operations Project Management position is within the External Manufacturing organization, which is comprised of Biologics/Pharmaceutical Operations, Quality, MSAT, Procurement, and Supply Chain. This leadership role will oversee a team of Operations Project Managers whose primary responsibilities entail providing day-to-day Operations Project Management to the Virtual Plant Team (VPT) which provides oversight to contract manufacturing organizations (CMOs). The ideal candidate will have a proven track record of leading and developing high-performing teams, possess strong project management skills, and have experience working with cross-functional, cross-company, global teams.

Primary Responsibilities

1. Team Leadership and Development:
   • Lead, mentor, and manage a dynamic team of Operations Project Managers, fostering a culture of collaboration, inclusion, innovation, and high performance.
   • Set clear expectations, providing direction, and ensuring the team is motivated to achieve their best work.
   • Ensure the team’s activities and projects are aligned with the overall company goals and objectives. This involves strategic planning, resource allocation, and ensuring that project deliverables meet quality standards and deadlines.

2. Operations Project Management

Oversee a team of Operations Projects Managers, whose primary responsibilities include:

3. • Day-to-day operations support to the VPT ensuring appropriate oversight to one or more CMOs.
   • Utilizing and creating standard work processes and tools for all aspects of operations project management, including but not limited to:

• Meeting agendas, minutes, and action items
• Visual dashboards related to performance, risks, project status, etc.
• Creation and management of all required project plans (e.g. schedule, communication, stakeholder, risk identification/management, escalation, etc.)
• Planning, Execution, Monitoring, Controlling, and Closing of priority projects
• Monthly, Quarterly, and Yearly reporting
• VPT roadmap, VPT snapshot, batch tracker, exceptions and actions tracker, Operations Review Meeting (ORM) scheduling and preparation activities.

4. • Project manager for priority projects supporting the VPT (e.g.VPT specific scope related to tech transfers, technical process improvements, product or market launches, business process improvements, etc).
   • Plan and execute projects/tasks as needed in alignment with Industry Business Excellence and External Manufacturing Business Excellence.
   • Support ad-hoc activities/initiatives as needed for cross-functional ExM Organization.

5. Performance Management:

• Oversee and support the analysis and reporting of Key Performance Indicators (KPIs) using established processes and performance dashboards.
• Oversee and support the development and implementation of performance improvement plans, ensuring alignment with organizational objectives and strategic goals.
• Facilitate regular performance reviews and progress assessments, identifying areas for enhancement, driving continuous improvement initiatives and optimizing outcomes.

6. Risk Management

2. • Oversee team member activities related to data collection, reporting, and the development of mitigation strategies for raw material and CMO risk assessments.
   • Regularly monitor and evaluate the effectiveness of mitigation strategies, providing guidance for making revisions, as necessary.

7. Crisis Management
   • Oversee team member activities related to managing disruptive and unexpected events and the associated development and execution of a crisis management plan.
   • Drive continuous improvement by analyzing the crisis and the response, identifying lessons learned, and implementing strategies to enhance future crisis management efforts.

8. Operational Excellence
   • Champion a culture of continuous improvement and operational excellence. Identify opportunities for process enhancements and drive initiatives to optimize efficiency and effectiveness.
   • Stay current with industry trends and best practices in Project Management and External Manufacturing.
   • Embrace change, seek feedback, actively problem solve, leverage lessons learned, and regularly reflect on performance.
   • Serve as the primary point of contact with Industry PMO, building and maintaining strong relationships.

Education and Required Skills

Skills and Education:

• Bachelor’s degree in Science, Engineering, Business, or a related field required
• Minimum of 10 years of experience in project management
• People management experience required
• Project Management certification or equivalent course work
• Expertise in project management methodologies, software/tools, and best practices
• Experience with data analytics and metrics reporting software/tools
• Ability to manage multiple priorities simultaneously and work effectively under pressure
• Strong analytical and problem-solving abilities
• Experience leading/working within cross-functional, cross-company, global teams
• Experience in a regulated industry (Manufacturing, Pharmaceutical, FMCG)
  
  

Demonstrated Skills:

Leadership: Proven ability to lead, develop, and motivate a high-performing team. Embodies a transparent and authentic working style, fostering an environment of trust and open communication.

Influencing: Exhibits strong interpersonal and influencing skills to effectively communicate and negotiate with stakeholders at multiple levels within the organization. Leverages these skills to drive alignment and achieve strategic objectives.

Detail-Oriented: Provides the appropriate level of detail tailored to the audience, ensuring clarity and understanding across all levels of the organization. Maintains a keen eye for detail to ensure the highest quality of work.

Accountability: Demonstrates a strong sense of accountability, taking ownership of outcomes and driving continuous improvement initiatives. Holds self and team members accountable for delivering results.

Communication: Possesses excellent verbal and written communication skills, adept at adjusting communication style to suit tactical teams, strategic teams, and executive leadership.

Other Relevant Information:

• Position is Boston or US based remote
• Approximately 10% domestic and international travel required is required to meet the needs of the business

Servier’s Commitment
We’re an organization, committed to modelling diversity, equity, and inclusion for the entire industry, and to maintaining an inclusive environment with equitable treatment for all. We are interested in growing our team with passionate, committed, and innovative individuals. We encourage all to apply to our open roles and are always willing to consider skills and experiences outside of what is listed in the job description. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary Range

The salary range for this role is $170,000 - $200,000. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employees in this position are also eligible for Short-Term and Long-Term incentive programs. Servier also offers a competitive and comprehensive benefits package that includes benefits such as medical, dental, vision, flexible time off (Servier provides unlimited sick time and flex time, and does not accrue time off), 401(k), life and disability insurance, recognition programs among other great benefits (all benefits are subject to eligibility requirements).  For more information on our benefits, please visit this link.