Associate Director, Change Management and Effectiveness

About Servier

Servier in the U.S. is a Boston-based, commercial-stage biopharmaceutical company launched by Servier Group in 2018. As a privately held organization, Servier is uniquely positioned to advance cutting-edge science, tackle underserved therapeutic areas, and make patients the focus of every strategic decision. 

Role Summary

Servier is evolving — rapidly. As we accelerate digital transformation, scale our operations, and prepare for continued growth, we’re also driving a shift in culture and mindset across the organization. Change management will play a critical role in bringing the company’s broader vision to life by positioning change leadership as a strategic enabler of business growth, innovation, and cultural evolution.

We’re looking for a strategic and hands-on leader to join our U.S. Talent & Organizational Development team as Associate Director, Change Management & Effectiveness. Reporting to the Sr. Director of Talent & Organizational Development you’ll help define the overarching US OCM strategy, vision, governance to build organization wide change management capability shaping how change is led, adopted, and sustained.

You will play an important part in shifting mindsets; enabling behaviors that support innovation, collaboration, and forward-thinking leadership across all levels. In collaboration with Learning & Development, key business functions across the US organization and global partners you will design and deliver training programs that drive key change initiatives, boosting change readiness, enabling our teams to adopt new processes and systems and building long-term organizational capability.

Primary Responsibilities

• Build U.S. Organizational Change Management capabilities, developing practical toolkits, frameworks, templates and training resources for consistent and scalable change adoption.
• Design and refine templates that can be used across transformation initiatives — including change impact assessments, stakeholder maps, communications plans, and training roadmaps.
• Shape and promote change strategies that support not only process or system adoption, but also the cultural and behavioral shifts needed to fuel long-term success.
• Design and implement end-to-end change management strategies for high-impact initiatives — spanning people, process, structure, and technology.
• Partner with the Global Change Management team to align on core frameworks and approaches while tailoring strategies to fit U.S. business needs and cultural context.
• Coordinate with HR, Corporate Communications, PMO, and other cross-functional teams to ensure integration of change, communications, and talent efforts.
• Partner with Learning & Development to design and deliver capability-building programs that help leaders and teams develop the skills, knowledge, and mindset required to lead through change.
• Establish KPIs to track the success of change initiatives, including adoption, engagement, and performance outcomes.
• Use data, feedback, and lessons learned to adjust strategies and improve future change efforts.

Education and Required Skills

• 7+ years of professional experience with  in change management; experience in a global or matrixed environment required.
• Change management certification (e.g., Prosci) preferred.
• Project management skills
• Strong ability to create scalable tools and methodologies that support behavior change and organizational growth.
• Proven track record leading change through cultural or mindset shifts as well as business transformations.
• Strong communication, facilitation, and stakeholder management skills.
• Experience in pharma/biotech Organizational Development, HR, and or Learning & Development a plus

Travel and Location

• 30 % travel; dependent on project needs
• Boston based role; Hybrid in office 2-3 days per week

Servier’s Commitment

Servier is committed to modeling diversity, equity, and inclusion within the industry. We are dedicated to fostering an environment that maintains equitable treatment for all and we welcome applicants who are passionate, committed, and innovative individuals. We encourage candidates to apply to our open roles as we are always willing to consider experiences and skills beyond what is listed in the job description.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.